Q-Skip
Frequently asked questions
Quick answers to the most common questions about Q-Skip. Can't find what you need? Email support.
What is Q-Skip?
Q-Skip is a campus food ordering platform where students order from campus stores ahead of time and collect their food without waiting in a queue.
How does Q-Skip work?
Browse campus stores on q-skip.co.za, add items to your cart, pay securely online, then collect your order when it's ready — no queuing.
Where can I use Q-Skip?
Q-Skip is live on university campuses across Johannesburg. Browse the current stores for your campus on q-skip.co.za.
How do I sign up for Q-Skip?
Create an account on q-skip.co.za with your email and start ordering from campus stores right away.
How can I skip food queues on campus?
Order ahead on Q-Skip and collect your food when it's ready, instead of standing in the queue at the store.
Which stores are on Q-Skip?
A range of campus food stores are on Q-Skip. Browse the current stores for your campus on q-skip.co.za.
How much does Q-Skip cost?
There's no charge to create an account or browse. A small Q-Skip service fee is added to each order at checkout so we can keep the platform running.
Is my payment secure?
Yes. Payments are processed by Paystack — the same infrastructure trusted by thousands of South African businesses. Q-Skip never sees or stores your card details.
What if my order has a problem?
Email support@q-skip.co.za and the team will help sort it out.